I ordered 4 pairs of shoes online. I received 3, 1 if which was damaged.
A few days later I called to complaint about the missing shoe and the damaged shoe. They tell me nothing they can do about the damaged shoe, but will pay me back for the undelivered shoe and that they knew already as the stock had actually run out and the return was already in process.
The transaction went through today, I received payment for all 4 shoes…
So basically I got 2 shoes plus a damaged shoe for free
Contact them to at least let them know about the error regarding the refund. If they are not morons, they should let you keep the money. And if they ask you to send the money back, at the very least you will know you have done the right thing.